PROFESSIONAL DEVELOPMENT: Bridging Office and Maintenance Teams

This is designed for maintenance supervisors and managers to attend together. 

Date:   7/9/2026
Time:   8:30 am to 5:00 pm
Duration:          All Day
Cost:   $99 for members / $149 for nonmembers / $149 late registration / Free to Pineapple Pass
Location:   Chadwell Charleston Branch: 4250-T Crosspoint Drive - Suite V, Ladson, SC 29456
Speaker Name:            Chadwell Instructor

Class Title:      PROFESSIONAL DEVELOPMENT: Bridging Office and Maintenance Teams

Class Description:     Designed for managers and office teams, this course helps bridge the day-to-day gap between leasing/operations and maintenance by building a shared understanding of systems, priorities, and communication. Attendees will learn “Maintenance 101” terminology and the scope of the service team’s responsibilities, then walk through the full work order lifecycle—from resident request to quality completion—covering routine, urgent, and emergency responses and how to communicate effectively with both technicians and residents. The class also focuses on partnering for successful unit turns (make-ready steps, timelines, collaboration, and quality control), understanding and managing maintenance spending (budget categories, invoice review, tracking costs, and effective vendor oversight), and the manager’s role in safety and compliance—supporting inspections, documentation, hazard correction, and awareness of environmental risks such as mold, asbestos, and lead.

Reminder: Doors open at 8:30am—please plan to arrive on time. Breakfast/lunch sponsorship details will be emailed to registrants 1–2 days prior with updates so they know whether they need to bring their own meal.

Class Size:       Limit to 30 attendees

Sponsorship:  Chadwell Sales Rep John Price is providing lunch as his sponsorship.

Breakfast sponsorship is available for $200 (plus provide the food)