Leading Humans, Not Just Teams: How Managers Shape Company Culture

LEADING HUMANS, NOT JUST TEAMS | HOW MANAGERS SHAPE COMPANY CULTURE

Every company boasts strong culture, yet consistency often falls short and employee satisfaction wavers. Many leaders view culture as the responsibility of “the company,” while exceptional leaders recognize it as their personal responsibility to create, influence, and sustain it. How do you build a culture that truly lasts? What practical steps create consistency, engagement, and accountability? And how do you measure whether it’s working?

This interactive, hour-long session will draw from 20 years of experience to explore the mindset, strategy, and execution behind building a strong and sustainable team culture. Collect real-world insights, actionable takeaways, and immediately applicable tools to help strengthen team dynamics, improve engagement, and recognize signs of both healthy and unhealthy culture within their organization.

BIO:

Dana Jiles is a Senior Regional Manager for RPM Living, overseeing a portfolio spanning Charleston, SC to Savannah, GA. She has worked in the multi-family industry for 20 years, in the Florida, Georgia, and South Carolina markets, representing companies such as Bell Partners, Greystar, and Wood Partners. Dana prioritizes building meaningful culture and promoting education for herself and her team members. She holds several designations including CAPS, AcoM, and NAAEI Faculty. She is on the Board of Directors for the Charleston Apartment Association, chairing the Next Gen committee, as well as the Coastal Georgia Apartment Association, co-chairing the Education Committee.